This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

constant firefox crashes -- see eg: report id http://crash-stats.mozilla.com/report/index/bp-dec0765c-d4f3-4f27-aa75-4f7e42110912 --

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه John99

more options

Application Basics

       Name
       Firefox
       Version
       6.0.2
       User Agent
       Mozilla/5.0 (Windows NT 6.0; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       AddThis
       1.300.382
       true
       {82b5e465-dffc-4cf6-a7ca-231629518818}
       AVG Safe Search
       12.0.0.1787
       true
       {1E73965B-8B48-48be-9C8D-68B920ABC1C4}
       AVG Security Toolbar
       8.0.0.34
       true
       avg@toolbar
       CGPS Extension
       1.0
       true
       idvaultaddin@whitesky
       Microsoft .NET Framework Assistant
       0.0.0
       true
       {20a82645-c095-46ed-80e3-08825760534b}
       Xmarks
       4.0.2
       true
       foxmarks@kei.com
       Yahoo! Toolbar
       2.3.8.20110620112826
       true
       {635abd67-4fe9-1b23-4f01-e679fa7484c1}
       Move Media Player
       7
       false
       moveplayer@movenetworks.com
       RealPlayer Browser Record Plugin
       14.0.3
       false
       {ABDE892B-13A8-4d1b-88E6-365A6E755758}
       XFINITY Toolbar
       3.5.1.4
       false
       {4b9bcce8-a70b-402a-a7e1-db96831ee26f}
 Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       http://www.comcast.net
       browser.startup.homepage_override.buildID
       20110902133214
       browser.startup.homepage_override.mstone
       rv:6.0.2
       extensions.lastAppVersion
       6.0.2
       gfx.blacklist.direct2d
       2
       gfx.blacklist.layers.direct3d10
       2
       gfx.blacklist.layers.direct3d10-1
       2
       keyword.URL
       http://isearch.avg.com/search?cid=%7B325ec295-f70b-47f2-9650-89429a31fb8a%7D&mid=ac489321f99347d18749d16b5f3a5aa2-15fc63…
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1315159632
       places.history.expiration.transient_current_max_pages
       128504
       privacy.sanitize.migrateFx3Prefs
       true
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       Mobile Intel(R) 965 Express Chipset Family
       Vendor ID
       8086
       Device ID
       2a02
       Adapter RAM
       Unknown
       Adapter Drivers
       igdumd64
       Driver Version
       7.14.10.1437
       Driver Date
       2-11-2008
       Direct2D Enabled
       Blocked for your graphics driver version.
       DirectWrite Enabled
       false (0.0.0.0)
       ClearType Parameters
       ClearType parameters not found
       WebGL Renderer
       Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.
       GPU Accelerated Windows
       0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.


Note -- I have tried all troubleshooting steps & have had constant crashes.

Application Basics Name Firefox Version 6.0.2 User Agent Mozilla/5.0 (Windows NT 6.0; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2 Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID AddThis 1.300.382 true {82b5e465-dffc-4cf6-a7ca-231629518818} AVG Safe Search 12.0.0.1787 true {1E73965B-8B48-48be-9C8D-68B920ABC1C4} AVG Security Toolbar 8.0.0.34 true avg@toolbar CGPS Extension 1.0 true idvaultaddin@whitesky Microsoft .NET Framework Assistant 0.0.0 true {20a82645-c095-46ed-80e3-08825760534b} Xmarks 4.0.2 true foxmarks@kei.com Yahoo! Toolbar 2.3.8.20110620112826 true {635abd67-4fe9-1b23-4f01-e679fa7484c1} Move Media Player 7 false moveplayer@movenetworks.com RealPlayer Browser Record Plugin 14.0.3 false {ABDE892B-13A8-4d1b-88E6-365A6E755758} XFINITY Toolbar 3.5.1.4 false {4b9bcce8-a70b-402a-a7e1-db96831ee26f} Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.places.smartBookmarksVersion 2 browser.startup.homepage http://www.comcast.net browser.startup.homepage_override.buildID 20110902133214 browser.startup.homepage_override.mstone rv:6.0.2 extensions.lastAppVersion 6.0.2 gfx.blacklist.direct2d 2 gfx.blacklist.layers.direct3d10 2 gfx.blacklist.layers.direct3d10-1 2 keyword.URL http://isearch.avg.com/search?cid=%7B325ec295-f70b-47f2-9650-89429a31fb8a%7D&mid=ac489321f99347d18749d16b5f3a5aa2-15fc63… network.cookie.prefsMigrated true places.database.lastMaintenance 1315159632 places.history.expiration.transient_current_max_pages 128504 privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false Graphics Adapter Description Mobile Intel(R) 965 Express Chipset Family Vendor ID 8086 Device ID 2a02 Adapter RAM Unknown Adapter Drivers igdumd64 Driver Version 7.14.10.1437 Driver Date 2-11-2008 Direct2D Enabled Blocked for your graphics driver version. DirectWrite Enabled false (0.0.0.0) ClearType Parameters ClearType parameters not found WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer. GPU Accelerated Windows 0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer. Note -- I have tried all troubleshooting steps & have had constant crashes.

All Replies (1)

more options

See also Troubleshoot Firefox crashes (closing or quitting unexpectedly) the id & signature you are getting is:

  • ID: dec0765c-d4f3-4f27-aa75-4f7e42110912

Signature: PInvokeCalliWorker

This is caused by a particular component of idvault. The software developers are whitesky, a bug has been filed, and WhiteSky confirm they are aware of the problem and working on a fix.

Disable idvault and see if the problem goes away. (May be part of Comcast Constant Guard ) This problem also affects Firefox 3.6 so you will not be able to downgrade to avoid it.