This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open FF I get a pop up window with this url on it http://s04.cltrda.com and it has a lot of other characters in the url I want to know how to stop that from coming up

  • 1 (رد واحد)
  • 26 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

I get a redirected url page that comes up when I open FF.....I've tried all of the solutions that I have found on the internet and nothing has helped........I want to get rid of that pop up window

I get a redirected url page that comes up when I open FF.....I've tried all of the solutions that I have found on the internet and nothing has helped........I want to get rid of that pop up window

All Replies (1)

more options

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also: