This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after years of using firefox, it suddenly will not connect to the internet. Internet Explorer connects with no problem.

  • 2 (ردّان اثنان)
  • 25 have this problem
  • 1 view
  • آخر ردّ كتبه cnider

more options

I'm using a WIFI connection and have had no problem for many months. All of a sudden, I get "Problem loading page"; "Firefox cannot establish a connection with the server". MS Internet Explorer works fine.

I'm using a WIFI connection and have had no problem for many months. All of a sudden, I get "Problem loading page"; "Firefox cannot establish a connection with the server". MS Internet Explorer works fine.

الحل المُختار

My firefox is the same as everyone elses, does firefox help ever read these strings or just hope their users figure it out on their own?

Read this answer in context 👍 1

All Replies (2)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

الحل المُختار

My firefox is the same as everyone elses, does firefox help ever read these strings or just hope their users figure it out on their own?