This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't open firefox-prevented by win 7 security 2012 virus

more options

when I try to open firefox browser, win 7 security 2012 screen comes up stating firefox is infected and does not allow PC to go to my home page, which is yahoo.

How to get rid of this win7security 2012 screen?

when I try to open firefox browser, win 7 security 2012 screen comes up stating firefox is infected and does not allow PC to go to my home page, which is yahoo. How to get rid of this win7security 2012 screen?

All Replies (1)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site