This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am unable to click on all of the links within a website (all websites I visit); but there is no problem when using Internet Explorer?

  • 1 (رد واحد)
  • 6 have this problem
  • 2 views
  • آخر ردّ كتبه cor-el

jkc1186
jkc1186
more options

For every website I visit, whether it is my email account or a news website, etc. I am having trouble clicking on all of the "links" within the website. For example, just a second ago, it was not allowing me to click the "home" button on a webpage, and another time I was not able to click "Inbox" on my email. Also, I am having trouble getting the scrolling bar on the right hand side of the screen to work properly. I tried using Internet Explorer on the same sites, and did not have any problems at all. Does anybody know what could be causing this? I have tried uninstalling and reinstalling Firefox, restarting the computer, etc and nothing is working.

    • Update...I just realized that it is all links that are in the top inch of the webpage. For every single site I visit.***
For every website I visit, whether it is my email account or a news website, etc. I am having trouble clicking on all of the "links" within the website. For example, just a second ago, it was not allowing me to click the "home" button on a webpage, and another time I was not able to click "Inbox" on my email. Also, I am having trouble getting the scrolling bar on the right hand side of the screen to work properly. I tried using Internet Explorer on the same sites, and did not have any problems at all. Does anybody know what could be causing this? I have tried uninstalling and reinstalling Firefox, restarting the computer, etc and nothing is working. **Update...I just realized that it is all links that are in the top inch of the webpage. For every single site I visit.***

Modified by jkc1186

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.