This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unstalled mozilla & now cannot access webpage to download/reinstall

  • 1 (رد واحد)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه cor-el

more options

Was having issues with mozilla on my laptop and decided to uninstall & reinstall. Now that I have removed mozilla, I can no longer access any part of the mozilla website to downloan to reinstall. Regardless of whether I use IE or Chrome to try access from the laptop, I cannot get to the mozilla page - it constantly returns me to google search page where I get a message saying 'url not found on server'.

Was having issues with mozilla on my laptop and decided to uninstall & reinstall. Now that I have removed mozilla, I can no longer access any part of the mozilla website to downloan to reinstall. Regardless of whether I use IE or Chrome to try access from the laptop, I cannot get to the mozilla page - it constantly returns me to google search page where I get a message saying 'url not found on server'.

All Replies (1)

more options

What kind of issues did you have that made you uninstall Firefox?

Do you have access to another computer that you can use to download the Firefox installer?

You can find the latest Firefox release in all languages and for all Operating Systems here:

Can you at least open that page via Google Translate (the Google cache still has 14.0.1)?


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Modified by cor-el