I cant sync my account because I dont know username but I have sync key?
My old computer doesnt work anymore and only thnig I have is a sync key stored on my mail. I tried several usernames and mail adresses but no success.
I use these adreses:
[email addresses removed to protect your privacy and security. - Andrew]
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All Replies (2)
Hi vuletict,
Thank you for your question. You can recover the account by resetting the password with those email addresses.How do I choose what information to sync on Firefox?
If you have generated a new recover key since that one, you will have to recover the password and create a new one. If you have any questions about a specific account, without the recovery email for a new password we may have to start over. *hope this is not the case.
The user name is the email address that you have used to create the Sync account.
Can you log in here?
- https://services.mozilla.com/ Firefox Sync » Home
- https://account.services.mozilla.com/