Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

installed superspyware still getting anoying pop up ads in text

  • 1 (رد واحد)
  • 3 have this problem
  • 11 views
  • آخر ردّ كتبه cor-el

more options

on pages of text some words have yellow backgrounds if the cursor goes over it up pops a box with ads that are not related to my page content

on pages of text some words have yellow backgrounds if the cursor goes over it up pops a box with ads that are not related to my page content

الحل المُختار

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Read this answer in context 👍 1

All Replies (1)

more options

الحل المُختار

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.