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Is a Firefox update keeping me from "sharing" on Ancestry.com?

  • 1 cavab
  • 2 have this problem
  • 7 views
  • Last reply by JoeB

galekath
galekath
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I used to be able to use the Tree Sharing function on Ancestry but it has recently stopped working. Some of the Ancestry help forums suggest that it is a browser problem. Do you have any info on this?

I used to be able to use the Tree Sharing function on Ancestry but it has recently stopped working. Some of the Ancestry help forums suggest that it is a browser problem. Do you have any info on this?

All Replies (1)

JoeB
JoeB
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I don't know about it, but it's possible. You could search around at Mozillazine forums (not assoc. w/ these). http://forums.mozillazine.org/index.php

If don't find a solution fast - one that's an easy fix, just uninstall Fx completely, then reinstall. Troubleshooting usually takes a long time. Doing a clean install of browser is fast.