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Mozilla will not open, how can it be fixed?

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  • 1 has this problem
  • 2 views
  • Last reply by philipp

Doctor915
Doctor915
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When I try to open Mozilla, I get a black screen and nothing comes up. It will not respond at all. I am having to use Internet Explorer to contact you.

When I try to open Mozilla, I get a black screen and nothing comes up. It will not respond at all. I am having to use Internet Explorer to contact you.

All Replies (1)

philipp
philipp
  • Moderator
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hello Doctor915, please see if it is working correctly again when you update firefox to the latest version (that's 33.1.1 at the moment) which you can download from https://www.mozilla.org/firefox/all/