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audio fails to use default device

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  • Last reply by guigs

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When watching videos on YouTube or listening to music on Spotify Web Player, SiriusXM web, Pandora, etc. switching the default audio device in Windows does nothing, sound continues playing through the originally selected device.

I am using Windows 8.1, Firefox version 37.0.1. I have tried downloading the beta Firefox, problem was not fixed and it make some of my extensions unusable.

When watching videos on YouTube or listening to music on Spotify Web Player, SiriusXM web, Pandora, etc. switching the default audio device in Windows does nothing, sound continues playing through the originally selected device. I am using Windows 8.1, Firefox version 37.0.1. I have tried downloading the beta Firefox, problem was not fixed and it make some of my extensions unusable.

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Does this happen in Safe Mode?

Do these troubleshooting steps help: