Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 21 cavab
  • 2 have this problem
  • 1 view
  • Last reply by h4writer

more options

Firefox will randomly just crash. I haven't found anything specific that causes it. Some times I can up ~15 tabs open no problems. Other times I have 2 tabs open and it crashes. I'm currently in the process of completely removing Firefox and Ill reinstall it.

This computer is running a fresh install of windows 7 ultimate x64. 8GB of ram. GTX 760 video card and a E5450 processor. Windows is up to date, and Im running MS security essentials.

The reports list is almost 2 pages I think and always growing.

Submitted reports: https://crash-stats.mozilla.com/report/index/cc56a4da-197e-40c0-8769-d2c8e2150617 ++ https://crash-stats.mozilla.com/report/index/0cb1f0b5-477a-4b6c-8cd7-04a702150617 ++ https://crash-stats.mozilla.com/report/index/f45170cd-f1a8-42c3-bcc3-de1522150617 ++ https://crash-stats.mozilla.com/report/index/9d8ea109-74e2-4736-9eda-379202150617 ++ https://crash-stats.mozilla.com/report/index/feaf80b7-14c4-4ed6-b1b2-223992150617 ++ https://crash-stats.mozilla.com/report/index/6c2485b5-ba6f-46a4-b37a-567ac2150617 ++ https://crash-stats.mozilla.com/report/index/caf30afa-0e39-4b21-bdc3-10f8b2150617 ++ https://crash-stats.mozilla.com/report/index/6fc45978-f33b-44ec-9238-4ab442150617 ++ https://crash-stats.mozilla.com/report/index/a6cd55d0-21ce-4844-9ce3-492262150617 ++ https://crash-stats.mozilla.com/report/index/ceece3e4-fd7c-446c-bda4-631fa2150617 ++ https://crash-stats.mozilla.com/report/index/53d28b74-0ecb-4de0-9f4c-076892150617 ++ https://crash-stats.mozilla.com/report/index/610de9f8-abb5-44d8-a017-265e72150617 ++

Firefox will randomly just crash. I haven't found anything specific that causes it. Some times I can up ~15 tabs open no problems. Other times I have 2 tabs open and it crashes. I'm currently in the process of completely removing Firefox and Ill reinstall it. This computer is running a fresh install of windows 7 ultimate x64. 8GB of ram. GTX 760 video card and a E5450 processor. Windows is up to date, and Im running MS security essentials. The reports list is almost 2 pages I think and always growing. Submitted reports: https://crash-stats.mozilla.com/report/index/cc56a4da-197e-40c0-8769-d2c8e2150617 ++ https://crash-stats.mozilla.com/report/index/0cb1f0b5-477a-4b6c-8cd7-04a702150617 ++ https://crash-stats.mozilla.com/report/index/f45170cd-f1a8-42c3-bcc3-de1522150617 ++ https://crash-stats.mozilla.com/report/index/9d8ea109-74e2-4736-9eda-379202150617 ++ https://crash-stats.mozilla.com/report/index/feaf80b7-14c4-4ed6-b1b2-223992150617 ++ https://crash-stats.mozilla.com/report/index/6c2485b5-ba6f-46a4-b37a-567ac2150617 ++ https://crash-stats.mozilla.com/report/index/caf30afa-0e39-4b21-bdc3-10f8b2150617 ++ https://crash-stats.mozilla.com/report/index/6fc45978-f33b-44ec-9238-4ab442150617 ++ https://crash-stats.mozilla.com/report/index/a6cd55d0-21ce-4844-9ce3-492262150617 ++ https://crash-stats.mozilla.com/report/index/ceece3e4-fd7c-446c-bda4-631fa2150617 ++ https://crash-stats.mozilla.com/report/index/53d28b74-0ecb-4de0-9f4c-076892150617 ++ https://crash-stats.mozilla.com/report/index/610de9f8-abb5-44d8-a017-265e72150617 ++

Modified by PsyCl0ne

All Replies (1)

more options

firefox-39.0.en-US.win32.zip or firefox-39.0.en-US.win32.installer.exe

the first one you can just extract and run from there (make sure no firefox installations are open). The second one is provided with an installer and will create desktop icons etc.

  1. 1
  2. 2