This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Printer properties not available

more options

Hi, I am printing some documents and would like to print some in black only to save the colour cartridges, when I press the print button and press properties to change options nothing happens. Works fine in other browsers but I prefer using Firefox. Thanks for any input.

Hi, I am printing some documents and would like to print some in black only to save the colour cartridges, when I press the print button and press properties to change options nothing happens. Works fine in other browsers but I prefer using Firefox. Thanks for any input.

All Replies (2)

more options

Several printer issues can be resolved by resetting Firefox's printer settings:

In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise! to continue to the about:config page. In the Search field, type print_printer. Right-click on the print_printer setting and select Reset. Click the menu button and then click Exit When you start Firefox again, try printing the page with which you had problems previously.

more options

Don't use the Print button - try using { Ctrl + P } instead. See if that works for you.