This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mac version of captcha does not appear but works for Android

  • 2 cavab
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

When I go to https://www.openmailbox.org/#register the captcha below the TOS does not appear for my version of firefox 40.0 sha 256 e7cb59924e6ca4b79426da224204ed2e0dac7804f0a29a33299370c7e73341a5 The captcha does appear for Android Firefox and works for Safari on the same workstation.

I have removed all add-ons, refresh firefox and removed all profiles.

When I go to https://www.openmailbox.org/#register the captcha below the TOS does not appear for my version of firefox 40.0 sha 256 e7cb59924e6ca4b79426da224204ed2e0dac7804f0a29a33299370c7e73341a5 The captcha does appear for Android Firefox and works for Safari on the same workstation. I have removed all add-ons, refresh firefox and removed all profiles.
Attached screenshots

Modified by James

All Replies (2)

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015

more options

If you have Avast then try to disable HTTPS scanning in Avast Web Shield.