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Firefox stopped playing sound for youtube videos about 15 minutes ago after an update. Youtube plays fine from my other browsers. Help?

  • 1 cavab
  • 2 have this problem
  • 36 views
  • Last reply by FredMcD

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Firefox update 40 youtube stopped playing sound. The picture is fine just no sound. I can play the same video on my other browsers just fine and I can download and play. Only firefox has a problem. Flash is current. I went to a shockwave site that uses flash and it played sounds. The problem as far as I can tell is only youtube videos played online. Can someone help?

Firefox update 40 youtube stopped playing sound. The picture is fine just no sound. I can play the same video on my other browsers just fine and I can download and play. Only firefox has a problem. Flash is current. I went to a shockwave site that uses flash and it played sounds. The problem as far as I can tell is only youtube videos played online. Can someone help?

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Your System Details shows no flash player. What are you using?

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: