This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

not seeing the details of the e-mails after update to 45.0. SOLVED: caused by Mnenhy extension

  • 2 cavab
  • 3 have this problem
  • 1 view
  • Last reply by thundermac

thundermac
thundermac
more options

I have the standard mail-boxes in my account, like inbox, sent, ... . If I click on inbox, I see a list of the mails in my inbox and below some more info on whatever e-mail I am looking at in the list (gray bar). If however I double click on that mail to get all the info of that e-mail, I get an empty screen.

This worked before 45.0. When double clicking on the mail, I got a window with only that e-mail, but complete.

Am I doing something wrong? Do I need to use other seetings? Or is this a bug in the programme?

Thanks for the help.

I have the standard mail-boxes in my account, like inbox, sent, ... . If I click on inbox, I see a list of the mails in my inbox and below some more info on whatever e-mail I am looking at in the list (gray bar). If however I double click on that mail to get all the info of that e-mail, I get an empty screen. This worked before 45.0. When double clicking on the mail, I got a window with only that e-mail, but complete. Am I doing something wrong? Do I need to use other seetings? Or is this a bug in the programme? Thanks for the help.

Modified by Wayne Mery

Chosen solution

Do you also see the problem when Thunderbird is started in safe mode? 

Instructions https://support.mozilla.org/en-US/kb/safe-mode
Read this answer in context 👍 2

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

Do you also see the problem when Thunderbird is started in safe mode? 

Instructions https://support.mozilla.org/en-US/kb/safe-mode
thundermac
thundermac Question owner
more options

Thanks a lot! 

I was the add-on "Mnenhy  0.8.6.1-signed.1-let-fixed" that caused both (this question and the other related one after the 45.0 upgrade) problems.

Disabling it, solved the issue.