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Can't sign into gmail account after gmail password change

  • 5 cavab
  • 17 have this problem
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  • Last reply by zoidaniel

coldsprings
coldsprings
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I have multiple gmail accounts that I access in Thunderbird every day, some for years. Today I changed the password in 2 of these gmail accounts. Thunderbird asked for the new passwords when logging in. 1 account accepted the new password and the other did not. I cannot get this second account to accept the new password. I even changed the password on gmail for this account again but thunderbird will just not accept it. Iv'e tried multiple suggestions in this support but have not resolved the problem. Need a little more advice on what to do next....

I have multiple gmail accounts that I access in Thunderbird every day, some for years. Today I changed the password in 2 of these gmail accounts. Thunderbird asked for the new passwords when logging in. 1 account accepted the new password and the other did not. I cannot get this second account to accept the new password. I even changed the password on gmail for this account again but thunderbird will just not accept it. Iv'e tried multiple suggestions in this support but have not resolved the problem. Need a little more advice on what to do next....

Chosen solution

OK, I finally turned on in Google mail the switch that says: Access for less secure apps has been turned on and that solves the immediate problem of not logging into gmail. Now the issue is why all of a sudden did I have to use that bypass when for years it was never turned on!!! Changing a password really upset this operation. Guess I will take this over to Google support to see what I can do?

OK, bottom line is: If you are using Gmail and Thunderbird then you must turn on the "access for less secure apps" switch or you cannot log into Gmail from Thunderbird. In my case all my gmail accounts had that switch turned on except the one I was having trouble with. Do not know how the switch got turned on or off. It was not from me.

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coldsprings
coldsprings Question owner
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I failed to mention that this failure occurs in Thunderbird in 3 separate PC's. I also erased all entries for that email account in the Thunderbird password manager. Still same failure

Also all iPhone, iPad and Nexus7 devices work OK. Just the one account in Thunderbird.

The failure always posts the following: Alert from xxxx-gmail: Please login via your web browser: https://support.google.com/mail/accounts/answer/78754 (failure).

Nothing in that page has any effect on the failure.

Modified by coldsprings

coldsprings
coldsprings Question owner
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Seçilmiş Həll

OK, I finally turned on in Google mail the switch that says: Access for less secure apps has been turned on and that solves the immediate problem of not logging into gmail. Now the issue is why all of a sudden did I have to use that bypass when for years it was never turned on!!! Changing a password really upset this operation. Guess I will take this over to Google support to see what I can do?

OK, bottom line is: If you are using Gmail and Thunderbird then you must turn on the "access for less secure apps" switch or you cannot log into Gmail from Thunderbird. In my case all my gmail accounts had that switch turned on except the one I was having trouble with. Do not know how the switch got turned on or off. It was not from me.

Modified by coldsprings

Cruizer
Cruizer
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Thanks for sharing that info. Because of the hackers I do have to do the web mail login to revive Tbird access a few times per year for one of my older accounts. Google might just be tightening up security without sharing the details or instructions. I also complained to them about similar issues a year or two ago.

zoidaniel
zoidaniel
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I'm having the same problem with a new gmail account. Thunderbird is not recognising the password even though it is correct.

Also IMAP is enabled for this account, and the "Allow Less Secure Apps" is enabled for the account.

STILL it won't connect... very frustrating! what could it be?

I have another gmail account from the same user group in Google Apps For Work which is working fine with Thunderbird...

zoidaniel
zoidaniel
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zoidaniel said

I'm having the same problem with a new gmail account. Thunderbird is not recognising the password even though it is correct. Also IMAP is enabled for this account, and the "Allow Less Secure Apps" is enabled for the account. STILL it won't connect... very frustrating! what could it be? I have another gmail account from the same user group in Google Apps For Work which is working fine with Thunderbird...

just figured this out!

I had set "Allow less secure apps" for what I thought was all the users... but the setting was actually "Allow users to manage their access to less secure apps" - so I had to go in to the settings for the indivual user account and change it their.

few! Works now.