websites showing only text
I've been using Chrome for a while and wanted to go back to using Firefox. For some reason, certain websites (twitter, support.mozilla.org) now only render as text. I removed Firefox and did a clean install, no help. I had to post troubleshooting info in a pdf because I had to submit this issue using Opera because the site does not render on Firefox.
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Does the problem affect primarily HTTPS addresses (secure sites) and, if so, have you received any errors regarding insecure connections? Invalid certificates are a common reason for getting unstyled web pages on major secure sites.
If that rings a bell, a common reason is Firefox losing trust in certain security software that intercepts your browsing to filter it. When this software stands in the middle of the connection, it needs to generate a fake certificate for the site in order to read your request and the site's response. Unfortunately, this same symptom can be caused by malware, so it's important to chase it down.
Security products with this kind of feature include Avast, BitDefender, Bullguard, ESET / nod32, and Kaspersky; AVG LinkScanner / SurfShield can cause this error on search sites. On Windows 8.1 and Windows 10, Microsoft Family Safety can occasionally cause this issue.
If you have any of those products: This support article will walk you through checking for this problem: How to troubleshoot security error codes on secure websites.
Any progress, or do you need next steps to investigate further?
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Does the problem affect primarily HTTPS addresses (secure sites) and, if so, have you received any errors regarding insecure connections? Invalid certificates are a common reason for getting unstyled web pages on major secure sites.
If that rings a bell, a common reason is Firefox losing trust in certain security software that intercepts your browsing to filter it. When this software stands in the middle of the connection, it needs to generate a fake certificate for the site in order to read your request and the site's response. Unfortunately, this same symptom can be caused by malware, so it's important to chase it down.
Security products with this kind of feature include Avast, BitDefender, Bullguard, ESET / nod32, and Kaspersky; AVG LinkScanner / SurfShield can cause this error on search sites. On Windows 8.1 and Windows 10, Microsoft Family Safety can occasionally cause this issue.
If you have any of those products: This support article will walk you through checking for this problem: How to troubleshoot security error codes on secure websites.
Any progress, or do you need next steps to investigate further?
I got it working. Thanks!