Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

no access to Archive options and then how do I retrieve my archived messages?

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by Matt

more options

I need to archive certain emails, but I also need to be able to retrieve them. I do not have access to the archive options in account settings to set up how I want to keep these messages. I also do not know where or how to retrieve, your forum is not searchable and I do not have time to view every forum post.

I need to archive certain emails, but I also need to be able to retrieve them. I do not have access to the archive options in account settings to set up how I want to keep these messages. I also do not know where or how to retrieve, your forum is not searchable and I do not have time to view every forum post.

All Replies (1)

more options

Look for the archive folder on the folder pane on the left of the Thunderbird window. Archiving simply moves them to a new folder, not off somewhere hard to get them back from.