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G Suite and the Freezing Sign In page

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  • Last reply by christ1

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Hello,

I'm attempting to add a G Suite email to my client's Thunderbird. I managed to make it run on my computer but when she follows the same instructions, she gets the sign in page attached bellow. Clicking next or more options does nothing. It just stays there.

I know that the G Suite settings are okay because I had to change them to get them to run on my Thunderbird. I don't get why there's this new step.

Any help would be great!

Thanks, OGO

Hello, I'm attempting to add a G Suite email to my client's Thunderbird. I managed to make it run on my computer but when she follows the same instructions, she gets the sign in page attached bellow. Clicking next or more options does nothing. It just stays there. I know that the G Suite settings are okay because I had to change them to get them to run on my Thunderbird. I don't get why there's this new step. Any help would be great! Thanks, OGO
Attached screenshots

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Update Thunderbird to version 52.1.0.