This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox monitor won't let me sign into Firefox a/c & says cookies disabled but when I check I find cookies are enabled but I can't login to my a/c

  • 2 cavab
  • 1 has this problem
  • 17 views
  • Last reply by wpeace

catherine.rzecki
catherine.rzecki
more options

When I try to open my Firefox browser on Android, Firefox Monitor has suddenly brought up an error message saying that I must be signed in to my Firefox Account. But when I try to sign in I get a page saying that cookies and local storage must be enabled in my browser to access my Account,. I have gone to settings, and cookies ARE enabled. When I press the 'try again' button, the message comes up that cookies are still disabled, and it won't let me go any further. At the top of the screen there is a 'lock' icon and https://accounts.firefox.com/cookies shows up. My Android is synced with my desktop computer which runs on Windows. I have Firefox Monitor and Firefox Send installed.

When I try to open my Firefox browser on Android, Firefox Monitor has suddenly brought up an error message saying that I must be signed in to my Firefox Account. But when I try to sign in I get a page saying that cookies and local storage must be enabled in my browser to access my Account,. I have gone to settings, and cookies ARE enabled. When I press the 'try again' button, the message comes up that cookies are still disabled, and it won't let me go any further. At the top of the screen there is a 'lock' icon and https://accounts.firefox.com/cookies shows up. My Android is synced with my desktop computer which runs on Windows. I have Firefox Monitor and Firefox Send installed.

Chosen solution

I have managed to work this problem out. I uninstalled Firefox on the Android then re-installed it, then revoked Monitor Firefox. Thank you anyway.

Read this answer in context 👍 0

All Replies (2)

catherine.rzecki
catherine.rzecki Question owner
more options

Seçilmiş Həll

I have managed to work this problem out. I uninstalled Firefox on the Android then re-installed it, then revoked Monitor Firefox. Thank you anyway.

wpeace
wpeace
more options

The problem comes back.