Firefox won't save passwords and logins on my Mac. Have followed all the steps but wil not automatically save logins when asked nor when trying to manually
No matter what I have tried I cannot get logins saved. When I try manually I get an error message. A red strip saying "an error has occurred while trying to save this password"
All Replies (3)
Do you currently see any logins in the Password Manager (Lockwise) ?
- Options/Preferences -> Privacy & Security: Logins and Passwords: "Saved Logins"
You can check for issues with the logins.json (login data) and key4.db (key file) files in the profile folder and try to rename these two files (loginsOLD.json and key4OLD.db) or move them to another location as a quick test.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/Profiles
Modified by cor-el
I'm 72 and your message is over my head. I have no idea what changing the file locations will do. I think I'll throw this copy away and download a new Firefox
Downloaded a new copy of Firefox. All good now