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Email stopped on my desktop

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

Malec1
Malec1
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About a month ago one of my email accounts on Thunderbird just stopped. Can't send messages nor receive ones. I always get the message " authentication failure while connecting to server imap.gmail.com". This is still the case right now. However I still get messages of same account on my mobile phone! What do I need to do to correct this situation and get that account active again on my desktop? Your help/advice is highly appreciated.

About a month ago one of my email accounts on Thunderbird just stopped. Can't send messages nor receive ones. I always get the message " authentication failure while connecting to server imap.gmail.com". This is still the case right now. However I still get messages of same account on my mobile phone! What do I need to do to correct this situation and get that account active again on my desktop? Your help/advice is highly appreciated.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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Set the authentication on the incoming and outgoing servers to OAuth2, and the User Name to the full email address, check that cookies are allowed in TB Options/Privacy, delete the passwords for the account in Options/Security/Passwords/Saved Passwords, then restart TB and enter the account password in the browser window when prompted. Make sure your TB version is at least 60.9 or 68.10.

http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite