Firebox compatibility with Verizon
Either one of the latest updates has caused Firefox browser not to be compatible with log in to verizon. When I enter the log in page it will not let me enter user name nor password. I can get to verizon thru chrome or internet explorer. I have asked verizon about such and they also have said firefox has become incompatible with Verizon. I have never had this situation until recently. Anyone else having this problem?
All Replies (3)
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}acking-protection-firefox-desktop
I cannot enter "safe mode", it kicks me immediately out?????
Can you reach the username and password fields by using the tab key ?
It is possible that some other element is overlaying the login form, you can try to check this in the Inspector.
You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.