This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No new emails

  • 1 cavab
  • 1 has this problem
  • 5 views
  • Last reply by AgnesRM

more options

I get the audio sound that I have received new emails but they do not show up. I have received a couple of new emails but I know I have more. I even sent myself an email from my phone never showed up. I get the messages on my gmail on my phone but not on my computer. after I get the audio notice that I have new emails it will say new email downloaded. Where are they going?

I get the audio sound that I have received new emails but they do not show up. I have received a couple of new emails but I know I have more. I even sent myself an email from my phone never showed up. I get the messages on my gmail on my phone but not on my computer. after I get the audio notice that I have new emails it will say new email downloaded. Where are they going?

Chosen solution

Check that you do not have a search in the search box or filter - it may be showing only emails that match a previous search. Unpin if you have pin symbol showing, and clear the filter box.

Read this answer in context 👍 0

All Replies (1)

more options

Seçilmiş Həll

Check that you do not have a search in the search box or filter - it may be showing only emails that match a previous search. Unpin if you have pin symbol showing, and clear the filter box.