This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Filter Message function is not displaying completely

  • 1 cavab
  • 1 has this problem
  • 11 views
  • Last reply by gacuxz

firefox1808
firefox1808
more options

I have several Message Filters operating on Thunderbird. They are all still operating correctly. However, I cannot create new Message Filters as the "box" that Pops Up when creating a new Message Filter only displays as far as Perform these actions. I can enter the criteria. But, the Save/Run button is not displayed. It will not close or disappear, and I have to Quit Thunderbird. Without the new filter working. Any help greatly appreciated.

I have several Message Filters operating on Thunderbird. They are all still operating correctly. However, I cannot create new Message Filters as the "box" that Pops Up when creating a new Message Filter only displays as far as Perform these actions. I can enter the criteria. But, the Save/Run button is not displayed. It will not close or disappear, and I have to Quit Thunderbird. Without the new filter working. Any help greatly appreciated.

All Replies (1)

gacuxz
gacuxz
more options

Hello firefox1808. Time-consuming solution, but if there are no other, I would just re-create the whole Thunderbird profile. 1. If you use IMAP server, close Thunderbird, backup current Thunderbird profile by just renaming the specified directories. Start Thunderbird and re-create e-mail account. 2. If you use POP server, set Local Folders location in Thunderbird somewhere like C:\myEmails (by right-clicking the Local Folders > Setting > Local Directory:) and backup your current emails to the Local Folders. I'd use the Archive option for that (you just have to configure it to archive emails to Local Folders first). Then do everything as described in the option 1. After, just set Local Folders location to C:\myEmails and move needed emails back to your email account. With this option there may be email duplication, I use Remove Duplicate Messages add-on for this.