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Password missing for default outgoing SMTP server

  • 22 cavab
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  • Last reply by bnruben

bnruben
bnruben
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Network Solutions upgraded their email, and I multiply-checked all my settings in Thunderbird (102.3.2) and can retrieve mail but the outgoing mail hangs and time out with an error. I just discovered it's not my settings, but there's no password listed for the default outgoing SMTP server (my own domain). (I have 2 email accounts, and listed in the "Saved Passwords" are 2 passwords for incoming IMAP plus one the other account outgoing SMTP, 3 total.)

Is there any way to add a password without deleting the default server and then adding it back in, or some other solution?

Thanks

Network Solutions upgraded their email, and I multiply-checked all my settings in Thunderbird (102.3.2) and can retrieve mail but the outgoing mail hangs and time out with an error. I just discovered it's not my settings, but there's no password listed for the default outgoing SMTP server (my own domain). (I have 2 email accounts, and listed in the "Saved Passwords" are 2 passwords for incoming IMAP plus one the other account outgoing SMTP, 3 total.) Is there any way to add a password without deleting the default server and then adding it back in, or some other solution? Thanks

Chosen solution

I forgot that it's a POP account. That could be fixed, but let's try something else. Since you can retrieve but not send, maybe forcing password to smtp server will work. Try this: - click tools>settings>privacy&security - click 'saved passwords' and 'show passwords' - right-click the smtp server row for the account - select the 'edit password' entry and paste in the account password - save and then try to send message.

If it is hanging, maybe it's an incorrect setting, such as STARTTLS vs SSL/TLS. d

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All Replies (2)

david
david
  • Top 10 Contributor
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If you can send and receive, it's fixed.

bnruben
bnruben Question owner
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Yes, I had to restart it, it prompted me both times, and both passwords now saved and listed. Many Thanks.

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