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Emails won't send on Thunderbird.

  • 2 cavab
  • 4 have this problem
  • 1 view
  • Last reply by owzatagain

Ken and Dixie
Ken and Dixie
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Emails won't send on Thunderbird. I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtpauth.earthlink.net timed out. Try again." My outgoing server is: Description: EarthLink Server Name: smtpauth.earthlink.net Port: 587 User Name: kenndixi@earthlink.net Authentication method: Normal password Connection Security: STARTTLS

Emails won't send on Thunderbird. I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtpauth.earthlink.net timed out. Try again." My outgoing server is: Description: EarthLink Server Name: smtpauth.earthlink.net Port: 587 User Name: kenndixi@earthlink.net Authentication method: Normal password Connection Security: STARTTLS

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Timeouts are often cause by incompatible antivirus. Try sending with AV removed (if it's not Windows/MS Security) or with Windows running in safe mode.

owzatagain
owzatagain
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I'm having the same problem. I can receive emails with no problem. Gmail account works fine. Windows 10 Turning of antivirus does not help. It started with the latest Thunderbird update (115.6.1, 64bit)

SMTP server settings: server name: smtpauth.earthlink.net Port: 587 Connection security: STARTTLS Authentication method: normal passwords user name: [edited] @earthlink.net

Modified by James