This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Send Message Error: smtp692.syd.oss-core.net

  • 5 cavab
  • 0 have this problem
  • Last reply by rkosidlo

rkosidlo
rkosidlo
more options

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues)

Whenever I attempt to send an email from Thailand, I get the message: "Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp692.syd.oss-core.net."

Outgoing Server Settings: smtp.iprimus.com.au Port 587 (default) - (NB I tried 465 without success) Connection: STARTTLS Authentication: Normal Password

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues) Whenever I attempt to send an email from Thailand, I get the message: "Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp692.syd.oss-core.net." Outgoing Server Settings: smtp.iprimus.com.au Port 587 (default) - (NB I tried 465 without success) Connection: STARTTLS Authentication: Normal Password
Attached screenshots

Chosen solution

Guess what? They don't support global roaming... a VPN has solved my problem 🎉

Read this answer in context 👍 0

All Replies (5)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Just a guess, But it is quite probable that iprimus do not let you send mail using their server unless you connect to the internet using their ISP service. Have you asked them if they support global roaming with email?

Helpful?

rkosidlo
rkosidlo Question owner
more options

Thank you for your suggestion, Matt. I will shoot off a message to iPrimus and check.

Helpful?

rkosidlo
rkosidlo Question owner
more options

Seçilmiş Həll

Guess what? They don't support global roaming... a VPN has solved my problem 🎉

Helpful?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I find that incredibly funny.... Usually it is the VPN that causes the issues because it global roams without you going anywhere.

Helpful?

rkosidlo
rkosidlo Question owner
more options

Glad I was able to give you something to laugh about!

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.