This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HELP, PLEASE. Email (receiving and sending) stopped working on the 12th

  • 2 cavab
  • 2 have this problem
  • Last reply by Sean

more options

We have 3 email accounts, each for out business. 1 of them stopped working several years ago with no resolve but we didn't use it that much to make it matter. Now our main email is not working. It stopped working on the 12th of July. We are not getting emails and our business RELIES on this. We are at a total loss. I've tried everything. I can send email from the main which is no longer working to the other one that still works but cannot send anywhere outside that. I'm not real knowledgeable with this stuff but I did empty the trash. We had 4 years of trash emails that needed dumped so I did that. Still notihing. The server is a POP3 and the port is correct. 110 is the default on all 3. The outgoing server (SMTP) what ever that is, is the default server for the email that is not working. WE ARE DESPERATE HERE. PLEASE SOMEONE HELP US.

We have 3 email accounts, each for out business. 1 of them stopped working several years ago with no resolve but we didn't use it that much to make it matter. Now our main email is not working. It stopped working on the 12th of July. We are not getting emails and our business RELIES on this. We are at a total loss. I've tried everything. I can send email from the main which is no longer working to the other one that still works but cannot send anywhere outside that. I'm not real knowledgeable with this stuff but I did empty the trash. We had 4 years of trash emails that needed dumped so I did that. Still notihing. The server is a POP3 and the port is correct. 110 is the default on all 3. The outgoing server (SMTP) what ever that is, is the default server for the email that is not working. WE ARE DESPERATE HERE. PLEASE SOMEONE HELP US.

All Replies (2)

more options

what is the error message Thunderbird is reporting? Verbatim please.

Helpful?

more options

No report of anything. It’s just completely dead. I can send an internal message to one of the 3 we have but that’s it. It completely stopped receiving emails on the 12 and we cannot send any either. We’re going to go bankrupt without our communication system.

I’m at a total loss. 😭😤😠

Modified by Sean

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.