This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to retrieve my old account ......

  • 1 cavab
  • 0 have this problem
  • Last reply by Matt

more options

My old computer died and I'm setting up the new one, including my Thunderbird email. I'm in a catch-22. When I enter my email address as part of reactivating the account, I'm told a code will be sent to that address. But how am I supposed to retrieve the code if I can't get into the account to get the email? I don't get it ......

My old computer died and I'm setting up the new one, including my Thunderbird email. I'm in a catch-22. When I enter my email address as part of reactivating the account, I'm told a code will be sent to that address. But how am I supposed to retrieve the code if I can't get into the account to get the email? I don't get it ......

All Replies (1)

more options

Perhaps use your providers webmail to access the code.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.