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Firefox 3.6.10 update won't install and keeps crashing over and over.

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  • 313 have this problem
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  • Last reply by Scott

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My Firefox downloaded and installed the 3.6.10 update. After restarting it is trying to install the update, but then can't so it crashes/quits. Then it trys to start again and can't install then crash/quit. I'm stuck in a loop. Same thing in Safe Mode. I cannot even use Firefox at this point. Not sure if its related but I started having Flash problems on the 3.6.9 update.

My Firefox downloaded and installed the 3.6.10 update. After restarting it is trying to install the update, but then can't so it crashes/quits. Then it trys to start again and can't install then crash/quit. I'm stuck in a loop. Same thing in Safe Mode. I cannot even use Firefox at this point. Not sure if its related but I started having Flash problems on the 3.6.9 update.

All Replies (3)

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Firefox tells me that I have other versions of Firefox running and the update can't complete. If I say no to win7 asking if I will allow the updater to run, a previos version of Firfox (3.6.8) runs and everything is OK. If I give firefox updater permission to run, the updater crashes and tells me that Firefox is running and the installation can't complete.

Next, my Win7 install asks me if I will allow the Firefox update program to run. I say yes, then the updater crashes and tells me that Firefox is running and the installation can't complete.

Next, my Win7 install asks me if I will allow the Firefox update program to run. I say yes, then the updater crashes and tells me that Firefox is running and the installation can't complete.

Next, my Win7 install asks me if I will allow the Firefox update program to run. I say yes, then the updater crashes and tells me that Firefox is running and the installation can't complete.......

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Ff 3.6.10 is the worst ever piece of software that I have put my hand on for many many years. It is irresponsible of the ff folks to have released this without minimal testing.

In my case the installer asked me to reboot the system at the end of installation. and I did. After that in every occasion that I click the ff icon it tells me: Your computer must be restarted to complete a previous upgrade of firefox. Do you want to reboot now? If you say no, it just dies away without any joy. Simply no internet.... if you say it reboots, and clicking on the ff icon after the reboot pops up the same message: Your computer must be restarted to complete a previous....

The painful thing is that the uninstallation via the control Panle's "add and remove programs" also shamelessly pops up the same message with the same never-ending-rebooting process:Your comupter must be restarted to complete....

This is the worst piece of crap I have ever seen.

Best regards Nasser.

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I've had nothing but great experiences with Firefox until the last few releases. It seems like they are having a problem with Flash. That's a BIG problem given how much Flash is used on the internet now.