This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I upgraded to the new Firefox, I'm getting an error message "Invalid URL" on some websites. How do I fix this? I tried searching, but what I found wanted me to change my anti-virus software setting. I'm not running an anti-virus.

  • 1 cavab
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I have a Macbook Pro that is running OS X. These websites will load on other computers with OS X running the previous version of Firefox.

I have a Macbook Pro that is running OS X. These websites will load on other computers with OS X running the previous version of Firefox.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"