This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant run downloads

  • 1 cavab
  • 1 has this problem
  • 2 views
  • Last reply by Ibai

more options

When I download from the internet I cant run the program only save. But when I save it is not in that location please help

When I download from the internet I cant run the program only save. But when I save it is not in that location please help

All Replies (1)

more options

Hi,

Have you tried to go to the Downloads menu in Firefox an open the file/program from there?

This article should help you: What to do if you can't download or save files