This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox 9.0.1 just disappears after installing and using in imac with OSX 10.7.2, after shutdown or reboot it just goes away.

  • 2 cavab
  • 6 have this problem
  • 4 views
  • Last reply by Roving86

pp57
pp57
more options

Has anybody else had this problem? After downloading, installing and using Firefox 9.0.1, the thing just disappears into thin air after a reboot or shut down and start up. I did call Apple Care Support, they suggested I do a disk check up, which I did, but he had no answer to this issue, as it doesn't happen with any other app, just with Firefox

Has anybody else had this problem? After downloading, installing and using Firefox 9.0.1, the thing just disappears into thin air after a reboot or shut down and start up. I did call Apple Care Support, they suggested I do a disk check up, which I did, but he had no answer to this issue, as it doesn't happen with any other app, just with Firefox

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that Firefox gets installed properly.

Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.

Roving86
Roving86
more options

I'm on Windows Vista and having the same problem. I just now installed it, and looking at Task Manager, it says that Firefox is running, using 8,674K Memory, that seems a bit on the low side to me. Looks like it's just lurking, not doing anything at all.