This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Cannot get sound when I try to listen to Radio

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by Matt_G

Kat.solomons
Kat.solomons
more options

When I try to listen to Radio programmes on the computer, although the 'box' comes up and seems to be working, there is no sound, and no indication that the sound is connected on the bar. I can listen with no trouble on Internet Explorer but I prefer Mozilla Firefox. This problem has only arisen within the last week, starting mid-morning on Monday 6 February.

When I try to listen to Radio programmes on the computer, although the 'box' comes up and seems to be working, there is no sound, and no indication that the sound is connected on the bar. I can listen with no trouble on Internet Explorer but I prefer Mozilla Firefox. This problem has only arisen within the last week, starting mid-morning on Monday 6 February.

All Replies (1)

Matt_G
Matt_G
more options

Hi Kat.solomons,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!