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Firefox crashes whether or not opened in Safe Mode

  • 2 cavab
  • 1 has this problem
  • 5 views
  • Last reply by ERider83

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I removed several programs of what I thought were bloatware on my PC a few weeks ago, but have not been able to operate Firefox since.

I have tried a System Restore, I have tried uninstalling/reinstalling Firefox 10 numerous times.

When trying to open Firefox whether by usual operation or in Safe Mode, it still crashes.

I removed several programs of what I thought were bloatware on my PC a few weeks ago, but have not been able to operate Firefox since. I have tried a System Restore, I have tried uninstalling/reinstalling Firefox 10 numerous times. When trying to open Firefox whether by usual operation or in Safe Mode, it still crashes.

All Replies (2)

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your crash reporter say that you are using Firefox 10.0.1, can you try to reproduce on 10.0.2 ?

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Uninstalled 10.0.1, installed 10.0.2 and tried to 'Launch Firefox' directly from install. Crash. Tried to open in safe mode. Crash.

Tried to retrieve crash report ID, Windows Search tells me nothing matches "%APPDATA%\Mozilla\Firefox\Crash Reports\submitted" when I search it.

Otherwise I would have provided that information.