"Your Firefox profile cannot be loaded. It may be missing or inaccessible."
I am running OSX 10.5.8, trying to run the latest version of firefox still compatible with my system (16.0.20. I got this error message and tried multiple solutions that I found here. I deleted my profile and it did not create a new one. Reinstalled firefox, still got the error. I then deleted EVERYTHING related to firefox on my computer and reinstalled again, and STILL got the error. At this time I have firefox installed but there is NO firefox folder anywhere on my computer and I STILL get this error message. There isn't even a profiles.ini file on my computer, and firefox wont create a new folder for itself in application support.
Please help me, I really do want to continue using firefox.
All Replies (12)
Hello Spoodish, did you delete also the .plist file at ~/Library/Preferences/org.mozilla.firefox.plist ?
if the program is installed in the "Applications" folder, launch Terminal ("Applications -> Utilities -> Terminal") and enter the command starting with / after the prompt in Terminal, to see if we can open the profile manager to create a new profile:
/Applications/Firefox.app/Contents/MacOS/firefox-bin -profilemanager
thank you
Have not deleted the plist file, good catch. Should I delete this?
I tried the teminal method but i just get an immediate crash report, so it looks like thats a no go.
download with safari (or other browser), Firefox no longer works with Mac OS X 10.5 and then delete the plist file, and try to install the new download version (16.0 from the above link). Works ?
thanks again
Thanks for the help :]
I deleted the plist file and reinstalled it again. Same result. Still not creating new files either.I also deleted the mozilla crash reporter.plist
Any other ideas?
are you sure you don't have firefox profile folder ?
check also in terminal :
/Applications/Firefox.app/Contents/MacOS/firefox -ProfileManager
So far I have deleted: The firefox app The firefox folder in Library/Application Support The plist you described as well as the plists for thunderbird and mozilla crash reporter As far as I can tell there is nothing left of firefox on my computer. I tried searching for "mozilla" and "firefox" in finder, if there are any other profile folders or firefox folders left I have no idea where they are.
The terminal commands I have tried all lead firefox to an insta-crash, presumably due to the same problem.
Try to close mac and open it again, and try then install firefox ? Any luck ?
Still the same, no luck :[
Hello, seek if you have the next and delete it also, then try to install again :
/Library/Caches/Firefox
/Library/Caches/org.mozilla.firefox
Modified by ideato
Did you try to delete the profiles.ini file to force Firefox to create a new default profile?
I already had them deleted as well
There should be a profiles.ini file somewhere.
Otherwise you wouldn't get this error.
- ~/Library/Mozilla/Firefox/
- ~/Library/Application Support/Firefox/