Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I accidentally uninstalled Thunderbird. I used system restore, but now I get an error message saying "couldn't load XPCOM".

  • 3 отговора
  • 2 имат този проблем
  • 2 изгледи
  • Последен отговор от user01229325

psjones999
psjones999
more options

I'm in a panic. I have many saved emails related to my business. I thought I had uninstalled an old version to Thunderbird while retaining the new version, but both were uninstalled. I used system restore to retrieve it, but I get the error message "couldn't load XPCOM' when I try to open Thunderbird. What can I do?

I'm in a panic. I have many saved emails related to my business. I thought I had uninstalled an old version to Thunderbird while retaining the new version, but both were uninstalled. I used system restore to retrieve it, but I get the error message "couldn't load XPCOM' when I try to open Thunderbird. What can I do?

Избрано решение

I would just reinstall Thunderbird again. Windows has a habit of showing 2 versions installed. As you found out it is not accurate and by trying to clean up things you delete everything.

Прочетете този отговор в контекста 👍 1

Всички отговори (3)

user01229325
user01229325
more options

Избрано решение

I would just reinstall Thunderbird again. Windows has a habit of showing 2 versions installed. As you found out it is not accurate and by trying to clean up things you delete everything.

psjones999
psjones999 Задаващият въпроса
more options

Thank you. I read another post stating that the actual emails are stored elsewhere. I found an older version of Thunderbird on my computer, reinstalled and all my emails are back. I've seen updated Thunderbird and everything's fine. It was a few hours of panic, but I've learned some valuable lessons...

user01229325
user01229325
more options

Good reading! How to backup your profile. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data