Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Firefox sync erased my Metamask account with all the money.

  • 2 отговора
  • 1 има този проблем
  • 18 изгледи
  • Последен отговор от cor-el

g.zobern
g.zobern
more options

Hi.

I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my Firefox account and 2nd was not.

When I synced my 2nd computer, my Metamask wallet on that computer changed to wallet from 1st computer and now I don't know hot to get my 2nd wallet back.

How to contact Firefox support to get a backup from Firefox Sync to get old version of my wallet?

Thanks in advance for your help!

Hi. I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my Firefox account and 2nd was not. When I synced my 2nd computer, my Metamask wallet on that computer changed to wallet from 1st computer and now I don't know hot to get my 2nd wallet back. How to contact Firefox support to get a backup from Firefox Sync to get old version of my wallet? Thanks in advance for your help!

Всички отговори (2)

FredMcD
FredMcD
more options

Apparently you were using the same account data, and so sync used one over the other. I suggest you log into the other account and use the 'Forgot Password' link. After, see if you can change the account name. Otherwise, disable sync.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use the Time Machine or other backup then try to restore file(s) from this backup.