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Incoming msg's go to both INbox AND 'Important' folder; if I delete one from either location it deletes from both.

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

Nail89
Nail89
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When receiving new msg's in Thunderbird they download into both my INBOX...AND...the 'IMPORTANT' folder (sub-folder of the 'Gmail' folder). Also: quite often (nearly always) when I check my email for new msg's, I'll find that several (not necessarily all) of my SENT mailings are also showing in the 'IMPORTANT' folder.

If I delete msg's from the IMPORTANT folder, they simultaneously delete from my INBOX...or SENT mail. As a result, I must always begin...when checking my new mail...by going to the IMPORTANT folder, selecting all the 'SENT' mails, dragging them as a group to the 'SENT mail' icon and then selecting all the NEW msg's and dragging them as a group to the 'INBOX' icon. It's a real nuisance. Thanks in advance for any corrective advise. NJR

When receiving new msg's in Thunderbird they download into both my INBOX...AND...the 'IMPORTANT' folder (sub-folder of the 'Gmail' folder). Also: quite often (nearly always) when I check my email for new msg's, I'll find that several (not necessarily all) of my SENT mailings are also showing in the 'IMPORTANT' folder. If I delete msg's from the IMPORTANT folder, they simultaneously delete from my INBOX...or SENT mail. As a result, I must always begin...when checking my new mail...by going to the IMPORTANT folder, selecting all the 'SENT' mails, dragging them as a group to the 'SENT mail' icon and then selecting all the NEW msg's and dragging them as a group to the 'INBOX' icon. It's a real nuisance. Thanks in advance for any corrective advise. NJR

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sfhowes
sfhowes
  • Top 10 Contributor
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You may want to change the setting for deleting messages so that copies aren't deleted. See the last paragraph of this article in the Labels section.

Additional suggestions for TB/Gmail settings:

https://support.google.com/mail/answer/78892

Note that it's recommended to not check "Place a copy in" for Sent messages.