This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I selected sent messages to be put in my inbox; that works but TB also puts a copy in my Sent folder.

  • 4 replies
  • 2 have this problem
  • 2 views
  • Last reply by RayHedberg

more options

I am on TB 24.4.0 and in my account setup I selected sent messages to be put in my inbox; that works but TB also puts a copy in my Sent folder. Why and how do I get around it? Some levels back I had to always copy responses from my Sent folder to my inbox so they would be threaded together. Since the email appears now in both folders, when I delete the message from the Sent folder - of course the one in inbox disappears too.

I am on TB 24.4.0 and in my account setup I selected sent messages to be put in my inbox; that works but TB also puts a copy in my Sent folder. Why and how do I get around it? Some levels back I had to always copy responses from my Sent folder to my inbox so they would be threaded together. Since the email appears now in both folders, when I delete the message from the Sent folder - of course the one in inbox disappears too.

Chosen solution

Aha - that was it - I had the gmail outgoing server at the top of my list of servers. deleted ti and now using comcast outgoing server. Thanks a bunch. Problem solved

Read this answer in context 👍 0

All Replies (4)

more options

Are you using the conversations add-on?

more options

No I am not using conversations - Ray

more options

what about Gmail or Outlook/hotmail/Whatever they are called this week.

They both add anything that is sent using their SMTP server to your sent folder making duplicates in the sent folder for most.

more options

Chosen Solution

Aha - that was it - I had the gmail outgoing server at the top of my list of servers. deleted ti and now using comcast outgoing server. Thanks a bunch. Problem solved