Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Left Hand Flyouts not working on HobbyKing website.

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

Phelec
Phelec
more options

My problem is the SAME as an earlier post: "On this website, http://www.hobbyking.com/hobbyking/store/index.asp, the left side flyouts don't work with Firefox 26.0 but do work on IE on same computer." I am running Firefox 32.03. The left flyouts can be highlighted but no flyout menu occurs. IExplorer on the same computer allows them to work. I am running windows 8.1 on a HP 10.1" netbook. I have tried the suggestions as per the earlier post with no luck. The same as the previous poster it seems??

My problem is the SAME as an earlier post: "On this website, http://www.hobbyking.com/hobbyking/store/index.asp, the left side flyouts don't work with Firefox 26.0 but do work on IE on same computer." I am running Firefox 32.03. The left flyouts can be highlighted but no flyout menu occurs. IExplorer on the same computer allows them to work. I am running windows 8.1 on a HP 10.1" netbook. I have tried the suggestions as per the earlier post with no luck. The same as the previous poster it seems??

All Replies (2)

guigs
guigs
more options

Hi Phelec, Thank you for your question, I understand that the fly outs are not displaying properly. It looks like the background style is not loading, If possible can you please file a bug with webcompat.com in order to further investigate the style issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window