This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cant open a specific webpage

  • 2 replies
  • 3 have this problem
  • 9 views
  • Last reply by adcgarci

more options

I am trying to open a webpage to login to my bank. Was having issues with safari so I downloaded firefox and was told that would work. Still wont open. Here is the address with the link to the page that wont open. The "login now" page is what i cant get to work. I dont understand why. My internet connection works fine but specifically that page doesnt load anything. Please help. Really frustrating

I am trying to open a webpage to login to my bank. Was having issues with safari so I downloaded firefox and was told that would work. Still wont open. Here is the address with the link to the page that wont open. The "login now" page is what i cant get to work. I dont understand why. My internet connection works fine but specifically that page doesnt load anything. Please help. Really frustrating

All Replies (2)

more options

Try to disable IPv6 (check for other possible causes as well).

more options

This did not work. Its happening with every browser I use. It is a secure site that will not open, and there is no error message displayed, just a basic connection error message. But everything else is working fine. ???