We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have tried everything and nothing works. Firefox freezes and crashes non-stop. I cannot do anything in Firefox. Any advice?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by guigs

more options

Video will stop right after they start. Web pages freeze seconds after opening. Often time web pages will not open and the pinwheel just spins.

Video will stop right after they start. Web pages freeze seconds after opening. Often time web pages will not open and the pinwheel just spins.

All Replies (1)

more options

First disable hardware acceleration in a new install of the beta version of Firefox: