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Thunderbird says shortcut not valid. Won't let me in.

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  • Last reply by Matt

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Trying to access Thunderbird email. When try to use short cut it says shortcut not valid do want to delete? Yes or no. It was deleted but I can't go into apps select Thunderbird because it gives the same error message.

Trying to access Thunderbird email. When try to use short cut it says shortcut not valid do want to delete? Yes or no. It was deleted but I can't go into apps select Thunderbird because it gives the same error message.

Chosen solution

Have you actually tried re installing Thunderbird.

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Try starting T-bird thru "run" (Window-key+R) thunderbird.exe

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Chosen Solution

Have you actually tried re installing Thunderbird.