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Unable to receive email in Thunderbird from Hotmail account.

  • 3 replies
  • 2 have this problem
  • 12 views
  • Last reply by Tonnes

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Last Saturday morning on Nov. 19th I downloaded to Thunderbird from my Hotmail account then later that day I went to get messages and received the following message:

Sending of password for user annoyacat@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password. [Error="AuthFailed:LogonDenied-FederatedStsUnreachable-<X-forwarded-for:71.237.197.120><ADFS-Business-114ms>failed logon error - STSFailure - '<S:Code><S:Value>S:Sender<S:Value>wst:InvalidRequest</S:Subcode></S:Code><S:Text xml:lang='en-US'>Invalid Request</S:Reason><psf:error xmlns:psf='http://schemas.microsoft.com/Passport/] I made no changes to Thunderbird's settings or my password. I checked my saved passwords in Thunderbird and they were correct. I have no problem sending out email from annoyacat@hotmail.com but I cannot receive or download the emails. The account settings are: email address: annoyacat@hotmail.com Server Type Pop Mail Server Server Name; Pop-mail.outlook.com UserName: annoyacat@hotmail.com Outgoing Server (SMTP) Settings: Outlook.com (Microsoft) - smtp-mail.outlook.com </s>
Last Saturday morning on Nov. 19th I downloaded to Thunderbird from my Hotmail account then later that day I went to get messages and received the following message: Sending of password for user annoyacat@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password. [Error="AuthFailed:LogonDenied-FederatedStsUnreachable-<X-forwarded-for:71.237.197.120><ADFS-Business-114ms>failed logon error - STSFailure - '<S:Fault xmlns:S='http://www.w3.org/2003/05/soap-envelope'><S:Code><S:Value>S:Sender</S:Value><S:Subcode><S:Value>wst:InvalidRequest</S:Value></S:Subcode></S:Code><S:Reason><S:Text xml:lang='en-US'>Invalid Request</S:Text></S:Reason><S:Detail><psf:error xmlns:psf='http://schemas.microsoft.com/Passport/] I made no changes to Thunderbird's settings or my password. I checked my saved passwords in Thunderbird and they were correct. I have no problem sending out email from annoyacat@hotmail.com but I cannot receive or download the emails. The account settings are: email address: annoyacat@hotmail.com Server Type Pop Mail Server Server Name; Pop-mail.outlook.com UserName: annoyacat@hotmail.com Outgoing Server (SMTP) Settings: Outlook.com (Microsoft) - smtp-mail.outlook.com

All Replies (3)

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To Paul McKeown: Your post lacked information, and did not resolve my issue. I still cannot download email from my hotmail.com account into Thunderbird. Uninstalling the account and re-adding did not resolve the issue.

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There are currently about 14 threads about the issue on this forum, caused by Microsoft not allowing logins for @hotmail.com addresses, although it should have been resolved by now. Did you use the search?

Please see this question for the workaround.