when I go to re-open some of my recent emails they appear completely scrambled and unreadable - esp if from a hotmail account - not all emails are affected.
Suddenly I find that some of my older emails (within last 2 months) when re-opened are completely scrambled- and may contain snippets seemingly from another email. This seems to esp apply to emails from Hotmail accounts. I recently updated Norton anti-virus - is this the culprit?
Chosen solution
Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder
I recently updated Norton anti-virus - is this the culprit?
That's quite possible. It is therefore recommended not to let anti-virus software scan the Thunderbird profile folder. http://kb.mozillazine.org/Profile_folder_-_Thunderbird
Read this answer in context 👍 0All Replies (1)
Chosen Solution
Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder
I recently updated Norton anti-virus - is this the culprit?
That's quite possible. It is therefore recommended not to let anti-virus software scan the Thunderbird profile folder. http://kb.mozillazine.org/Profile_folder_-_Thunderbird