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Error message when fetching emails.

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Verizon has moved emails to AOL. I use Thunderbird to manage multiple accounts from Verizon. I have migrated these accounts to AOL without issue, I have also made changes to incoming and outgoing servers in Thunderbird. When I attempt to get any new emails the following error pops up:

An error occurred with the POP3 mail server. Mail server imap.aol.com responded:

What can I do to correct this issue?

Verizon has moved emails to AOL. I use Thunderbird to manage multiple accounts from Verizon. I have migrated these accounts to AOL without issue, I have also made changes to incoming and outgoing servers in Thunderbird. When I attempt to get any new emails the following error pops up: An error occurred with the POP3 mail server. Mail server imap.aol.com responded: What can I do to correct this issue?

Chosen solution

User Name: full verizon email address Server Name: pop.aol.com Port: 995 Connection Security: SSL/TLS Authentication Method: Normal Password

this would be worth trying because you cannot use imap server settings on a pop mail account.

But according to the verizon/aol website info, it really should work with all the old server settings, but editing the stored password to the new one which you use to access webmail.

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All Replies (4)

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The error message is very clear. You have a pop mail account but have edited the server settings using the wrong details. You have used IMAP server settings on a pop mail account.

As far as the verizon website is concerned you do not need to update any server settings. It was simply a case of updating the password.

https://help.aol.com/articles/verizon-move-to-aol-mail-faq https://help.aol.com/articles/verizon-move-to-aol-mail-updating-your-third-party-email-program-or-mobile-device-with-your-new-account-information-pop3

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I have had those pages up on my browser. (Two copies now) I could not find any constructive help from those. I followed the directions given to me to change the settings, including port numbers which was imap.aol.com. Would changing the account settings from imap.aol.com to POP.AOL.com resolve the issue?

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Chosen Solution

User Name: full verizon email address Server Name: pop.aol.com Port: 995 Connection Security: SSL/TLS Authentication Method: Normal Password

this would be worth trying because you cannot use imap server settings on a pop mail account.

But according to the verizon/aol website info, it really should work with all the old server settings, but editing the stored password to the new one which you use to access webmail.

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Thanks.

I did restore settings back to pop.verizon.net and things seem to be working. I guess I was doing too much,