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firefox says it is running when i dont have anything open

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by MattBlase

MattBlase
MattBlase
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i would like to import my bookmarks over to my other browsers as a just in case. and i get a notification that Firefox needs to be closed before i can continue. but i don't have Firefox running. also an issue with the icons not working. cant open Firefox at all

i would like to import my bookmarks over to my other browsers as a just in case. and i get a notification that Firefox needs to be closed before i can continue. but i don't have Firefox running. also an issue with the icons not working. cant open Firefox at all
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Chosen solution

Firefox may be blocked from starting completely, but may be lingering in memory. Did this just start recently?

To terminate the firefox.exe process you can call up the Windows 10 Task Manager. One way is to press Ctrl+Shift+Esc. You also can the Ctrl+Alt+Del menu screen.

In the Task Manager, there are various different tabs. "Processes" may allow you to find a firefox.exe stalled in memory. Or you might need to look at the "Details" tab. Terminating Firefox through Task Manager is essentially crashing it on purpose, but sometimes you have to do it.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

Firefox may be blocked from starting completely, but may be lingering in memory. Did this just start recently?

To terminate the firefox.exe process you can call up the Windows 10 Task Manager. One way is to press Ctrl+Shift+Esc. You also can the Ctrl+Alt+Del menu screen.

In the Task Manager, there are various different tabs. "Processes" may allow you to find a firefox.exe stalled in memory. Or you might need to look at the "Details" tab. Terminating Firefox through Task Manager is essentially crashing it on purpose, but sometimes you have to do it.

MattBlase
MattBlase Question owner
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task manager solved the issue thank you